You choose the channel
Let Moneiva orchestrate the workflow
Solutions by Industry
Tailored automation for your specific supply chain challenges
3PL Providers
Keep every load on track with consistent communication and full SLA coverage — without adding headcount. Moneiva automates shipper, carrier, and customer touchpoints across the load lifecycle for smoother coordination and fewer missed updates.
Key Automations:
- Pre-dispatch and driver information
- Same-day arrival confirmations
- Real-time tracking updates
- Delivery confirmation and POD
- Post-delivery paperwork reminders
Asset Carriers
Run tighter operations with automated driver communication and maintenance coordination. Moneiva keeps fleets compliant, dispatch informed, and downtime low through seamless outreach and task automation.
Key Automations:
- Breakdown and incident reporting
- CDL test reminders and scheduling
- Maintenance appointment validation
- Load assignment notifications
- Driver recruitment and interviews
Public Transit
Keep riders and dispatchers connected in real time. Moneiva automates trip alerts, confirmations, and updates so every inquiry is answered quickly, every change communicated instantly, and every route stays on schedule.
Key Automations:
- Trip cancellation notifications
- Ride reminders and confirmations
- Real-time location updates
- Trip booking and modifications
Shippers & E-commerce
Deliver consistency from order to return. Moneiva automates customer and carrier communication, reducing exceptions, improving visibility, and accelerating cash flow through fast, reliable updates at every stage.
Key Automations:
- Product availability and pricing quotes
- Order management automation
- Returns processing and coordination
- Customer service escalation
Voice Automation
Real-time, concurrent voice conversations that validate, confirm, and update your systems
Use Cases
- Check calls and appointment confirmations
- Proactive delay outreach and notifications
- Breakdown intake and exception handling
- Driver dispatch and coordination
Features
- Real-time conversation handling
- Validation prompts and retry logic
- Automatic escalation workflows
- Collected information and call summaries to ERP/TMS
Outcome: Faster confirmations, fewer missed calls, higher response rates
Email Automation
Intelligent email workflows that understand context and extract structured data from unstructured messages
Use Cases
- ETA requests and delivery updates
- Backorder notices and inventory alerts
- RMA processing and returns coordination
- PO and invoice intake and validation
- Organization to a disorganized inbox
Features
- Thread awareness and context understanding
- Dynamic templates and personalization
- SLA timers and escalation rules
- Structured data extraction
Outcome: Consistent communications at scale, reduced manual processing